File a claim
We offer our sincere sympathy during this difficult time. We are here to make the claim process as easy as possible.
Starting a Claim
Follow this 3-step process
- 1
Notify Us
Complete our Beneficiary Statement form and have the beneficiary sign it. Though not necessary, including a copy of the insurance contract can prove helpful in settling the claim quickly.
- 2
Provide Documentation
Send us an original certified death certificate that shows the cause and manner of death for the insured.
- 3
Send Details of any Related Trust
If a trust is named as owner or beneficiary of the insurance policy, please complete the form called Certification and Acknowledgement of Trust Agreement for Death Claim Settlement.
FAQs
Answers to questions we frequently receive
Need to Talk to Someone
Please call us at 1-800-814-3692. Available Monday - Friday, 8:30 a.m. to 5:00 p.m. ET.